Full name Phone number Use a 10-digit phone number so I can contact you. Email address Preferred contact method Select one Text Call Email Address optional

Device type Select one Desktop PC Gaming PC Laptop Monitor Printer Other Operating system Select one Windows macOS Linux Unknown N/A Brand Model Serial number if known Password/PIN if needed Do not enter banking, Apple ID, Microsoft, email, or other account passwords. Only provide the device login PIN/password if needed for troubleshooting. You may also provide it in person.

Main issue type Select one No power / will not turn on Powers on but no display Slow performance Crashing / freezing / blue screen Virus / popups / suspicious activity Upgrade / parts install Software / setup help Printer / Wi-Fi / accessory issue Other / not sure Does the device power on? Not sure / N/AYesNo Describe the problem When did it start? Did anything happen before it started? What has already been tried? Are there files that must be protected? Select oneYesNo If yes, I will contact you for details before anything that could affect files. Would you like backup help? Select oneYesNo Anything else I should know? Upload photos optional Add photos of the issue, error messages, cables, or the inside of the PC if it helps explain the problem.

I understand diagnostics start at $35. If the issue is a quick fix, the total will usually be about $50. If parts or additional work are needed, I will be contacted for approval before anything is purchased or installed. I have read and agree to the Repair Terms & Agreement. Typed full legal name Date

By typing my name, I agree this acts as my electronic signature.